1. Do you ship to my country and how much does it cost?
We offer free shipping worldwide, which means we ship to your country.
2. How long does shipping take?
You can find our shipping times info in Shipping Info.
3. I'm not satisfied with my product, can I get a refund?
Yes, for more information check our refund policy.
4. How do I set my shipping address and can I change it in the future?
You will be asked to add your shipping address upon checking out. You can change your shipping address at any time
5. What payment methods can I use?
We accept major credit cards (Visa, Mastercard, Discover, Diners Club) including wallets (Apple Pay, Google Pay, and Meta Pay) and PayPal.
6. How can I track my order?
As soon as your order has shipped, you will receive an email with your tracking number and tracking website. We hold no responsibility for delays caused by the customs department in your country.
7. Do you offer any discounts or promotions on your lamps?
Yes, we offer seasonal discounts and promotions on select lamps. Please sign up for our newsletter or follow us on social media to stay updated on our current offers.
8. Do you offer any warranty on your lamps?
Yes, we offer a 1-year warranty on all our lamps, covering any manufacturing defects.